Welcome to MDC Care. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Medical Disclaimer

MDC Care provides medical devices and home respiratory equipment, but we do not provide medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before using any device or making changes to your treatment plan.

3. Product Information

We strive to ensure all product details, images, and specifications are accurate.
However, actual product appearance and features may vary based on updates from manufacturers.

MDC Care reserves the right to modify or discontinue products without prior notice.

4. Orders & Payments

• All orders are subject to availability and confirmation.

• Prices displayed on the website are inclusive/exclusive of taxes as mentioned.

• MDC Care reserves the right to refuse or cancel any order at our discretion.

• Payment must be completed using the approved payment methods listed on the website.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to logistics, availability, or unforeseen delays.

• MDC Care is not responsible for delays caused by courier partners or incorrect delivery information provided by the customer.

6. Returns, Refunds & Exchanges

Returns or exchanges are accepted only if the product is defective, damaged on arrival, or incorrect.
Due to the nature of medical devices, used products cannot be returned for hygiene and safety reasons.

Customers must notify us of any issue within 48 hours of delivery.

A full Return/Refund Policy can be provided separately.

7. Warranty

Warranty terms vary by product category and manufacturer policy.
MDC Care will assist customers in warranty claims but is not responsible for manufacturer decisions.

8. User Responsibilities

You agree not to misuse the website or engage in activities that may:

• Disrupt website functionality

• Attempt unauthorized access

• Engage in fraudulent purchases

• Violate intellectual property rights

9. Intellectual Property

All content on this website—including images, text, graphics, logos, and product descriptions—is the property of MDC Care.
Copying or reproducing content without written permission is strictly prohibited.

10. Limitation of Liability

MDC Care is not liable for:

• Misuse of products

• Health complications arising from self-treatment

• Delay in services

• Damages caused by third-party logistics

Use of all devices must follow medical guidance and manufacturer instructions.

11. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for their content, policies, or practices.

12. Changes to Terms

MDC Care reserves the right to update or modify these Terms & Conditions at any time.
Your continued use of the website indicates acceptance of any changes.

13. Contact Information

For inquiries regarding these Terms & Conditions, you may contact us at:
📩 info@mdccaregroup.com
📞 +971 4368 3055

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